Privacy Policy

Last Updated: August 7, 2026

1. Introduction

DREAMER FTL LLC is a computer systems design and integration firm headquartered at 990 S RICHARDSON AVE, Columbus, OH 43204, United States. We are committed to protecting the privacy and security of the personal information we handle. This Privacy Policy applies to information collected through the Site, through email and telephone communications, through our contact forms, and through the provision of our professional services.

We believe in transparency. This policy is designed to help you understand what information we collect, why we collect it, how we use it, and the choices and rights you have regarding your information. We will never sell your personal information to third parties, and we only share information as described in this policy or as required by law.

2. Information We Collect

We collect information in several ways, depending on how you interact with us. The categories of information we may collect include:

2.1 Information You Provide Directly

When you contact us through our website contact form, send us an email, call us, or engage our services, you may provide us with personal information such as your full name, email address, telephone number, company name, job title, and the contents of your message or inquiry. If you become a client, we may collect additional business information necessary to provide our services, including billing details, technical environment information, and authorized contact preferences.

2.2 Information Collected Automatically

When you visit the Site, our servers and hosting provider may automatically collect certain technical information, including your IP address, browser type and version, operating system, referring URLs, pages viewed, the date and time of your visit, and other standard analytics data. This information helps us understand how visitors use the Site and improve its performance and usability.

2.3 Information from Third Parties

In limited circumstances, we may receive information about you from third parties, such as business partners, referral sources, or publicly available business directories, where you have expressed interest in our services or where such information is relevant to a business relationship. We only use such information in accordance with applicable law.

3. How We Use Your Information

We use the information we collect for legitimate business purposes, including:

  • Responding to your inquiries, requests, and communications;
  • Providing, maintaining, and improving our services;
  • Processing transactions, invoices, and client management activities;
  • Sending you relevant updates, service information, and communications you have requested;
  • Analyzing website usage to improve content, functionality, and user experience;
  • Detecting, preventing, and addressing security, fraud, or technical issues;
  • Complying with legal obligations and enforcing our agreements.

We do not use automated decision-making, including profiling, that produces legal effects concerning you or similarly significant effects, except as required for the provision of our services or as permitted by applicable law.

4. Legal Basis for Processing (GDPR)

For individuals located in the European Economic Area (EEA), the United Kingdom, or Switzerland, we process personal data based on the following legal grounds under the General Data Protection Regulation (GDPR):

  • Consent: Where you have given clear consent for us to process your personal data for a specific purpose, such as receiving marketing communications;
  • Contract: Where processing is necessary for the performance of a contract with you or to take steps at your request before entering into a contract;
  • Legal obligation: Where processing is necessary for compliance with a legal obligation to which we are subject;
  • Legitimate interests: Where processing is necessary for our legitimate interests or those of a third party, provided those interests are not overridden by your rights and interests, such as operating and improving the Site and our services, maintaining security, and responding to inquiries.

Where we rely on consent as a legal basis, you may withdraw your consent at any time by contacting us using the details in Section 14 below, without affecting the lawfulness of processing based on consent before its withdrawal.

5. Information Sharing and Disclosure

We do not sell, rent, or trade your personal information. We may share your information only in the following circumstances:

  • Service providers: We may share information with trusted third-party service providers who assist us in operating the Site and delivering our services, such as web hosting providers, email services, analytics providers, and payment processors. These providers are bound by contractual obligations to protect your information and use it only for the purposes we specify.
  • Business transactions: In the event of a merger, acquisition, reorganization, sale of assets, or similar transaction, your information may be transferred as part of that transaction, subject to this Privacy Policy continuing to apply.
  • Legal requirements: We may disclose information when required by law, regulation, legal process, or governmental request, or when we believe in good faith that disclosure is necessary to protect our rights, your safety, or the safety of others, or to investigate fraud or security incidents.
  • With your consent: We may share your information with third parties when you have given us explicit consent to do so.

6. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law. Specifically:

  • Inquiry and contact form submissions are retained for a reasonable period to respond to and follow up on your request;
  • Client records are retained for the duration of the client relationship and for a reasonable period thereafter to comply with legal, accounting, and reporting obligations;
  • Website analytics data is retained in aggregate or de-identified form wherever possible;
  • Records that may be relevant to legal claims or disputes are retained in accordance with applicable limitation periods.

When personal information is no longer needed, we take reasonable steps to delete, anonymize, or securely destroy it.

7. Data Security

We implement appropriate technical and organizational measures designed to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption of data in transit, secure access controls, regular security assessments, staff training on data protection practices, and physical and logical safeguards for our systems and offices.

While we strive to protect your personal information, no method of transmission over the Internet or method of electronic storage is completely secure. Therefore, we cannot guarantee its absolute security. If you have reason to believe that your interaction with us is no longer secure, please notify us immediately using the contact details in Section 14.

8. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal information:

  • Right of access: Request a copy of the personal information we hold about you;
  • Right to rectification: Request correction of inaccurate or incomplete information;
  • Right to erasure: Request deletion of your personal information under certain circumstances;
  • Right to restriction: Request restriction of processing under certain circumstances;
  • Right to data portability: Request receipt of your information in a structured, machine-readable format;
  • Right to object: Object to processing based on legitimate interests or for direct marketing purposes;
  • Right to withdraw consent: Withdraw consent at any time where processing is based on consent;
  • Right to lodge a complaint: Lodge a complaint with a supervisory authority in your jurisdiction.

To exercise any of these rights, please contact us using the details in Section 14. We will respond to verified requests within the timeframe required by applicable law. We may need to verify your identity before processing your request.

9. Cookies and Tracking Technologies

The Site may use cookies and similar technologies to enhance your browsing experience and collect information about how the Site is used. Cookies are small text files stored on your device by your web browser.

We use the following types of cookies:

  • Essential cookies: Required for the Site to function properly, such as security and session management cookies;
  • Analytics cookies: Help us understand how visitors interact with the Site so we can improve its content and performance;
  • Preference cookies: Remember choices you make, such as language or display preferences.

You can control and manage cookies through your browser settings, including blocking or deleting cookies. Please note that disabling certain cookies may affect the functionality and performance of the Site. For more information about managing cookies, visit your browser's help documentation.

10. International Data Transfers

Our business is headquartered in the United States. If you access the Site or interact with us from outside the United States, your information may be transferred to, stored in, and processed in the United States or other countries where we or our service providers operate. These countries may have data protection laws that differ from those in your country of residence.

Where required by applicable law, we take appropriate safeguards to ensure that international transfers of personal data are protected, including implementing standard contractual clauses approved by relevant authorities or relying on other recognized transfer mechanisms. By providing your information to us, you acknowledge and consent to such transfers in accordance with this Privacy Policy.

11. Third-Party Links

The Site may contain links to third-party websites, plugins, or services that are not operated by us. Once you leave the Site or click on a third-party link, this Privacy Policy no longer applies, and we are not responsible for the privacy practices or content of those third-party websites. We encourage you to review the privacy policies of any third-party websites you visit.

12. Children's Privacy

The Site and our services are not directed to children under the age of 16, and we do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us using the details in Section 14. If we become aware that we have collected personal information from a child without verification of parental consent, we will take steps to remove that information from our systems.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will update the "Last Updated" date at the top of this page and, where appropriate, notify you by prominent notice on the Site or by other means. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information. Your continued use of the Site after any changes to this Privacy Policy constitutes acceptance of the updated policy.

14. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

We are committed to addressing your privacy concerns promptly and will respond to all legitimate requests within a reasonable timeframe.